FAQ

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How-to

Practical tips for placing orders
16th October 2023
To facilitate and improve the service you receive, here are a few points to provide when you call: Address and type of property (single-family home, condo, multiplex, commercial, etc.) to be photographed, including unit number if required. Numb
How to use the credit line
14th September 2023
Log in via https://www.egpphotographie.com by clicking on ''Login'' in the top right-hand corner or directly via the https://portail.egpphotographie.com/login When you log in for the first time, click on ''Forgot your password?'' and follow the
How do I find the links for my immersive 3D tour?
14th September 2023
Log in via  https://www.egpphotographie.com by clicking on ''Login'' in the top right-hand corner or directly via the https://portail.egpphotographie.com/login When you log in for the first time, click on ''Forgot your password?'' and foll
How can I download a video via my account?
14th September 2023
Log in via  https://www.egpphotographie.com by clicking on ''Login'' in the top right-hand corner or directly via the https://portail.egpphotographie.com/login When you log in for the first time, click on ''Forgot your password?'' and foll
How can I upload my photos via my account?
14th September 2023
Log in via  https://www.egpphotographie.com by clicking on ''Login'' in the top right-hand corner or directly via the https://portail.egpphotographie.com/login When you log in for the first time, click on ''Forgot your password?'' and foll
How to make an online payment
14th September 2023
Log in via https://www.egpphotographie.com by clicking on ''Login'' in the top right-hand corner or directly via the https://portail.egpphotographie.com/login When you log in for the first time, click on ''Forgot your password?'' and

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