Practical tips for placing orders

16th October 2023

To facilitate and improve the service you receive, here are a few points to provide when you call: Address and type of property (single-family home, condo, multiplex, commercial, etc.) to be photographed, including unit number if required. Numb

How to use the credit line

14th September 2023

Log in via https://www.egpphotographie.com by clicking on ''Login'' in the top right-hand corner or directly via the https://portail.egpphotographie.com/login When you log in for the first time, click on ''Forgot your password?'' and follow the

How do I find the links for my immersive 3D tour?

14th September 2023

Log in via  https://www.egpphotographie.com by clicking on ''Login'' in the top right-hand corner or directly via the https://portail.egpphotographie.com/login When you log in for the first time, click on ''Forgot your password?'' and foll

How can I download a video via my account?

14th September 2023

Log in via  https://www.egpphotographie.com by clicking on ''Login'' in the top right-hand corner or directly via the https://portail.egpphotographie.com/login When you log in for the first time, click on ''Forgot your password?'' and foll

How can I upload my photos via my account?

14th September 2023

Log in via  https://www.egpphotographie.com by clicking on ''Login'' in the top right-hand corner or directly via the https://portail.egpphotographie.com/login When you log in for the first time, click on ''Forgot your password?'' and foll

How to make an online payment

14th September 2023

Log in via https://www.egpphotographie.com by clicking on ''Login'' in the top right-hand corner or directly via the https://portail.egpphotographie.com/login When you log in for the first time, click on ''Forgot your password?'' and

What's the difference between branded and unbranded 3d immersive tours?

14th September 2023

When you use the branded immersive 3D tour link, the property address, your contact information, your banner logo and your broker portrait photo will appear in the tour layout. If, on the other hand, you use the unbranded 3d immersive tour link, ther

Can I request a photographer?

17th October 2022

Yes, when placing your order you get to select the time, date, and photographer for your shoot. If your preferred photographer doesn't show up as available, please select a different day. If the photographer does not show up at all, it is possible th

Can I choose when I want the shoot to take place?

17th October 2022

Yes, when placing your order you get to select the time, date, and photographer for your shoot. If your preferred photographer doesn't show up as available, please select a different day. If the photographer does not show up at all, it is possible th